The Vital Role of Cabin Crew: Reflections from the Haneda Airport Incident

The Haneda Airport IncidentOn January 2, 2024, a tragic accident at Tokyo’s Haneda Airport involving a Japan Airlines and a Coast Guard aircraft underscored the critical role of cabin crew in ensuring passenger safety. Despite the severity of the collision and the ensuing fire, all 379 passengers on the Japan Airlines plane were safely evacuated, […]


January 23, 2024

Think twice before you say ‘just a flight attendant’ (forbes.com)

By Gary Stoller A Google search of three words, “flight attendant attacked,” reveals many frightening and disturbing incidents of unruly passenger behavior during the past few years. So, as psychologists, sociologists and others contemplate whether civility is dead in America, it may be a good time to consider a Facebook post this month by a […]


January 14, 2019