Ryanair voted ‘worst’ brand for customer service (travelmole.com)

September 20, 2013

Ryanair has come bottom in a customer service survey of 100 UK brands by Which? magazine.

The airline scored just 54% in the poll, compared to 88% scored by the winner, cosmetics firm Lush.

The Which? report said Ryanair, along with BT and Talk Talk, deserved special mention for ‘poor’ two-star ratings in every element of customer service.

Complete article here > travelmole.com

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