Amadeus crash hits thousands of travel agents and passengers (

January 31, 2012

Amadeus admitted some travel agents were still experiencing problems booking flights last night after its computer system crashed for three hours on Monday.

The global distribution giant apologised for the inconvenience but refused to say what caused the outage, which also affected passengers trying to check in online, reserve their seats or buy tickets.

Passengers trying to check-in for flights at airports were also delayed as staff were unable to scan passports so had to manually key in their details.

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